Privacy Policy & Legal Information

Privacy Policy
Our website does not store or capture personal information. We do however record and store your personal information if you supply it to us by email, letter, telephone or personally. You are not obliged to provide us with such information if you do not wish to do so.

Scott Duff & Co. will use any personal information that you may provide to us solely for the purposes of marketing, administration and for the provision of Legal Services. We will not provide your information to any third party. We will apply the rules of confidentiality as set out in the Law Society’s Guide to Professional Conduct of Solicitors. We are however subject to the law as set out in the Proceeds of Crime Act 2002 which, on occasions, may override such duty of confidentiality.
Legal Disclaimer
The information shown on this website is of a general nature only and is to provide you with information regarding our firm and the services we offer to our clients. It is in no way intended to constitute legal advice.
Legal Information
The following information is provided pursuant to the Provision of Services Regulations 2009.

Scott Duff & Co. is the trading name of Scott Duff and Co Limited , Registered in England under company number 7579358. The Registered office is 40 King Street, Penrith Cumbria CA11 7AY. Scott Duff and Co is regulated by the Solicitors Regulation Authority. We carry out our business in accordance with the Solicitors Regulation Authority code of conduct. The guide can be found at http://www.sra.org.uk/solicitors/code-of-conduct.page

The firm has compulsory professional indemnity insurance. Details will be provided on request. Our VAT registration number is 288116145. We are not authorised by the Financial Services Authority. We are however included on the register maintained by the Financial Services Authority so that we may carry out insurance mediation activity, which is broadly the advising on selling and administration of insurance contacts. This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the Solicitors Regulation Authority. The register can be accessed via the Financial Services website at www.fsa.gov.uk/register

The Solicitors Regulation Authority is the independent regulatory arm of the Law Society. The Legal Ombudsman handles complaints. If you are unhappy with any investment or insurance advice you receive from us you should raise your concerns with either of those bodies. We are committed to high quality legal advice and client care. If however queries arise in relation to our work or our costs details of our complaints procedure can be obtained from Steven Marsh. If after pursuing our complaints procedure you are not happy with our handling of your complaint you can ask the Legal Ombudsman at PO Box 15870 Birmingham B30 9EB to consider your complaint.

All contracts and disputes are governed by English Law.
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